FAQ
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Can I opt for an online consultation first?
Yes, it is possible to have a chat with one of our stylists before you come in for your appointment. We can arrange this via Facetime, Zoom, Teams etc. Please send us an email via the contact link on our page to arrange what suits you best.
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How do I prepare for my upcoming appointment at home?
Please ensure that your hair does not have a buildup of any topical cosmetics e.g. Root cover spray, layers of hairspray, gel or wax also no hair growth tonics or stimulant. If you are unsure, please do reach out via the contacts link on our page.
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Should I do a patch test before the appointment?
If you generally suffer from allergic reactions, have had bad reactions in the past or simply just want to be on the safe side, then yes, please do let us know if you’d like to come in for a patch test. This will need to be done at least 24hours before your appointment and will only take 10 minutes.
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How do I know which Blonde Service to book?
Choosing the right blonde service depends on the look you want and your hair’s current condition.
At BLONDE.LAB we offer three signature lightening services:Classic Highlights – for fine, detailed brightness and natural dimension
Balayage – for soft, sun-kissed transitions and low-maintenance grow-out
Airtouch – for the most seamless, diffused and modern blonde look
If you’re unsure which one fits you best, book a Consultation – your stylist will analyse your hair and guide you to the perfect service.
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How often should I refresh my blonde color?
This depends on your technique:
Highlights: every 6–10 weeks
Balayage: every 3–6 months
Airtouch: every 6–8 months
To keep your tone fresh between visits, we recommend using our Perfectionist Leave-In Toner Mousse at home — available in five customizable shades.
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Is it true that I cannot color my hair if I’m pregnant?
No, this is not true, however, if you are considering substantial lightening with direct product-skin contact, especially bleach then the concern lies more in the risk of higher ammonia inhalation.
Every person has different health needs or preferences and should consult with their doctor, the stylist, and/or follow their pure gut feeling.
It’s better to communicate any concerns that you may have beforehand so that we can tell you honestly whether we should maybe proceed with a gentler service instead.
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Is it possible to lighten hair without bleaching?
Yes, it is possible only on natural/uncolored hair. A high lifting color in this case could produce great results providing the client’s natural base color and the requested end result is within reasonable proximity in darkness-lightness level.
This method of lightening is most effective for lifting 3-4 base levels only. Eg: If someone with dark brown hair requests a light blonde result, it would not be possible for a color to lift through six base levels alone. Here extra oxidation or lifting potential would be required, and this can only be done with bleach.
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What if my hair is damaged or fragile — can I still go blonde?
Yes, but we’ll adapt the service. Our stylists assess your hair’s condition and might recommend:
Partial Blonding or Face-Framing instead of a full bleach
Bonding Treatments or Hair Filler Therapy to rebuild strength
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How long does a blonde service take?
Depending on the technique and your starting point:
Classic Highlights: 2–3 hours
Balayage: 3–4 hours
Airtouch: 4–6 hours
Transformations or color corrections can take longer. Your stylist will confirm the exact timing during consultation.
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What is the Blonde.Match quiz and how can it help me?
Our Blonde.Match quiz is an interactive color finder that helps you discover your ideal blonde shade and product combination — based on your tone, lifestyle, and hair type.
It’s the easiest way to prepare for your salon visit or choose the right home care. -
What is the best option if I want to go from dark to blonde?
For full transformations, we recommend booking a Color Consultation first.
Depending on your natural depth and previous color, your stylist may suggest:A multi-session lightening plan, or a gentle approach using Airtouch or Balayage for a gradual lift.
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How can I maintain my blonde color at home?
Use a sulfate-free shampoo, cool water, and protect your hair from UV exposure.
Our Perfectionist Leave-In Toner Mousse instantly revives tone and shine, while The Smoothist Detangler keeps your hair soft and easy to brush. You can find our full aftercare line here.